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The guidance and/or advice contained in this website is subject to UK regulatory regime and is restricted to consumers in UK.
Complaint
What to do if you have a complaint?
We hope that you will be satisfied with the service that we provide. If you wish to register a complaint, please contact us via any of the following methods: In Writing: The Customer Resolution Team, PRIMIS Mortgage Network, 3700 Parkside, Birmingham Business Park, Solihull. West Midlands. B37 7YT. By Telephone: 0121 767 1139 By Email: complaints.solihull@primis.co.uk PRIMIS will aim to deal with your complaint quickly and impartially. You can see our full complaints procedures via our website www.primis.co.uk and following the links for Customer Complaints from the home page. If we cannot resolve your complaint to your satisfaction, you may be entitled to refer it to the Financial Ombudsman Service. Full details can be found on its website at www.financial-ombudsman.org.u
Our Partners
CUSTOMER REVIEWS
KRD Financial Ltd is an Appointed Representative of PRIMIS Mortgage Network, a trading name of Personal Touch Financial Services Limited. Personal Touch Financial Service Ltd is authorised and regulated by the Financial Conduct Authority. Registered company number 698654 Registered in Scotland, Registered Address 82 Berkeley Street, Glasgow, G3 7DS
The guidance and/or advice contained in this website is subject to UK regulatory regime and is therefore restricted to consumers based in the UK.
We will not charge you a fee for our services relating to insurance but we will receive commission from the product provider.
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